ScanDex Privacy Policy

Scan • Grade • Track • Collect
Effective Date: July 2025

Welcome to ScanDex, operated by Moteleb. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information when you use the ScanDex mobile application.

By using ScanDex, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use ScanDex, we may collect:

  • Email address and account information.
  • Pokémon card collection data.
  • Wishlist and portfolio information.
  • Images submitted for card scanning or AI grading.
  • Device information and app diagnostics.
  • Usage analytics and performance data.

2. AI Card Scanning & AI Grading

ScanDex uses artificial intelligence technologies to identify Pokémon cards and generate grading estimates.

When you scan a card or request an AI grading estimate, images may be processed by our systems or trusted service providers to provide results.

AI grading results are estimates only and are not official professional grades. Actual grading outcomes from professional grading companies may differ.

3. How We Use Your Information

  • Provide Pokémon card scanning functionality.
  • Generate AI grading estimates.
  • Manage your collection and wishlist.
  • Calculate collection value and statistics.
  • Improve app accuracy and performance.
  • Provide customer support.
  • Protect against fraud, abuse, and misuse.

4. Cloud Storage & Synchronization

If cloud synchronization features are enabled, collection data may be stored securely to allow access across multiple devices.

We take reasonable measures to protect stored information, but no system can guarantee absolute security.

5. Third-Party Services

ScanDex may use third-party providers for:

  • Analytics
  • Authentication
  • Cloud storage
  • Crash reporting
  • AI processing services

These providers only receive information necessary to perform their services.

6. Data Security

We implement reasonable technical and organizational safeguards designed to protect your information from unauthorized access, loss, misuse, or disclosure.

7. Children's Privacy

ScanDex is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

8. Pokémon Disclaimer

ScanDex is an independent application developed by Moteleb.

ScanDex is not affiliated with, endorsed by, sponsored by, or approved by Nintendo, The Pokémon Company, Pokémon Company International, Game Freak, or Creatures Inc.

Pokémon and all related names, characters, logos, card artwork, trademarks, copyrights, and intellectual property are the property of their respective owners.

We respect all intellectual property rights and acknowledge the ownership of all Pokémon-related content by its rightful owners.

Any references within ScanDex are provided solely for collection management, informational, compatibility, and identification purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Moteleb
Email: [email protected]